Highway 72 Family & Implant Dentistry

William Finucane · 5 out of 5 stars · 2 months ago

Hands Down #1 Best Dentist office I have ever been to. Highly Recommended! My wife found Apex Dentistry when searching for someone that would do sedation dentistry. She had such a great experience she told me I should switch. I put it off for a year and have massive regrets for doing so. Apex treats you the way a customer focused business should. They value your time. If you have a 0800 appointment you are in the chair at 0800. Not just the first chair waiting for someone to arrive. You are there, with your tech, that is ready to work. As soon as you are ready for the dentist they arrive, take care of business and move on. I have never felt so much like the center of attention as a patient as I do when I go to Apex. These guys are using state of the art equipment and it is IN THE EXAM ROOM. So there is no bouncing you around the office waiting for this or that. You are in, out, and done so you can get on with your life. Oh added BONUS, when it is time for your appointment you get a text and an email to confirm. No annoying phone calls with a bot on the other end of the line. In fact, on my last two appointments I was able to make adjustments ALL via text that got my care completed 5 Days and 2 hours earlier than anticipated. #CustomerForLife #FeelsLikeFamily #BestDentistInMadisonAL 🤩🤩🤩🤩🤩

Laketha Hicks · 5 out of 5 stars · 5 months ago

Initillay I went to Apex based on the reviews. I was looking for a dentist that not only could manage my needs but I didn't have go far to access. I was nervous each time because it was the dentist but the staff made me feel welcome at each visit. My initial visit was due to tooth pain. I was quickly worked in, given a diagnosis and treatment plan. My second visit was for a cleaning. I had not had one in a while but Danielle did an excellent job and took her time to get me back on track often asking me if I was ok. My third and fourth visits were for a bridge. I can't tell you how happy I was to see that Lexi was working with me in the process for both visits, that the receptionist made me aware of the cost up front, and that every single person who worked there when called to assist had a positive attitude. Even at my last visit I was made aware of the out of pocket cost to expect for my next cleaning due to insurance coverage. I want to thank everyone that I've encountered during my time at Apex, Dr. English, Dr. Sumrall, Lexi, Danielle, and everyone else who's name goes unknown. The knowledge and care provided is excellent.

Maryluz Rivera · 1 out of 5 stars · 2 months ago

My experience today was very disappointing. I went to my appointment in severe pain. The dentist who treated me was very kind and even numbed the area so I would have at least a couple of hours of relief, which I truly appreciated. However, when I left, I was only told to take Tylenol, something I had already been taking at home along with ibuprofen, and it was not controlling my pain. I was told that a prescription for antibiotics would be sent to my pharmacy, but I was not prescribed anything for the pain. Several hours have now passed, and the antibiotic prescription still has not been sent. I called the office to follow up, and they assured me they would send it right away, but once again, it never happened. When a patient is in pain and needs treatment, this kind of delay is extremely frustrating and can negatively affect their recovery. I hope they improve their communication and follow-through with prescriptions so that other patients do not have to go through the same experience.

Sandra Bacci · 5 out of 5 stars · 5 months ago

I recently moved to Alabama and therefore had to find new doctors and a dentist. I tried a couple dentist since I've been here but I have finally found a keeper. I was very pleased with Cora, who cleaned my teeth and did an excellent job. Dr English took care of a chipped front tooth I had by just sanding it down, no need to replace the whole crown. That worked for me.!!! I look forward to many more visits with this dental office. (:

Natalie Rogers · 5 out of 5 stars · 6 months ago

Love Apex! Everyone is super nice and accommodating for people who do not like the dentist. Lexi is super sweet and professional. Very affordable and clean with fast appointment scheduling.