4.1 out of 5 stars based on 521 reviews on Google.
Mellissa Fouste · 1 out of 5 stars · 2 months ago
Would give zero stars if it was an option. Worst, most terrifying, traumatic experience of my life in a dentist office. They lack compassion. They are incompetent. Won’t even commit to making a new appliance when the one they give you is obviously unusable in every way. Can’t talk, eat, or drink with these in. The molars are imbedded into the gum, leaving no chewing surface, they test are uneven, and the bite is not right. Even after they filed everything they could, it was still way too big for my mouth. First 2 photos are before they filed it and last 2 are after they filed it.
Edit: since the “owner” is saying that Aspen came up with a resolution for me…. The resolution was not made by this office. I decided it was best for me if I initiated the refund for the unusable appliance they refused to remake. This resolution only fixed the issue of me carrying around an unusable appliance. I am in contact with an attorney. I am filing complaints with the BBB and the WA State Dental commission. I already went to corporate, they are a joke. They just direct you back to the place that traumatized you. I have never in my life been tormented and treated the way I was in this office. I was lucky to find a new dentist, with compassionate staff, who are competent in their work.
BLANCA HETTINGA · 5 out of 5 stars · 4 months ago
I’ve been with Aspen Dental since 2020, and honestly they’ve always treated me really well. The staff is super nice and helpful, and the doctor always makes the process feel easy — he even jokes that it’s his “easy job,” and it really feels like that with him. They use good technology, they do good work on me every time, and I appreciate how they take care of me.
Benjamin Small · 1 out of 5 stars · 4 months ago
I scheduled appointments for my two sons a month in advance and arranged our family schedule around them, only to be told the day before that they do not see children under the age of 13. That was extremely frustrating and disappointing.
As a small business owner myself, I believe it's important to be upfront and clear about what services you can and cannot provide so customers can make informed decisions. Initially, I was told the office didn't have the necessary equipment, but after calling back, I learned the real reason was simply that the doctor does not see children under 13 by personal preference, hence not having the equipment.
There is nothing wrong with having that policy, but it should be clearly communicated when appointments are made. Waiting until the day before wastes families' time and forces them to rearrange schedules unnecessarily.
I hope this policy is made more transparent in the future so other families don't experience the same inconvenience.
Khristina Lindholm · 5 out of 5 stars · 6 months ago
Staff is attentive and helpful. Even though I'm a ball of anxiety, they are very understanding. They take time to explain what you need. Even with my last minute cancelation wasn't an issue for them. I would recommend to anyone on a budget to see these kind people.
Irish Dela Cruz · 5 out of 5 stars · 6 months ago
I had a wonderful experience with the team in Aspen. Everyone was so incredibly kind and accommodating. A special shoutout to Rylie, whose bright smile always reassured me that I would be well taken care of.
Reviews provided by Google.
About Aspen Dental - Kennewick
Aspen Dental in Kennewick, Washington is located at 6607 W Canal Dr Suite B and serves patients from Kennewick, Pasco and Richland. The office describes itself as a place to get affordable dental care under one roof, from cleanings and checkups to dentures, dental implants and emergency dental visits. Services listed for this location include dental implants, implant dentures, dentures, tooth extractions, wisdom tooth removal, root canals, fillings, crowns, bridges, dental cleanings, cosmetic dentistry, oral surgery, emergency care and Motto clear aligners. The practice notes that not every office offers every service, so patients should confirm specific treatments with the local team.
For patients considering dental implants, the site explains that a first visit includes a review of dental and medical history, X-rays or imaging if needed, a full exam, and a conversation about treatment options with a clear written cost estimate before any work begins. The office accepts most major dental insurance plans (Medicaid is not accepted) and works with third-party lenders to offer financing and flexible payment plans. Same-day and walk-in appointments are available when openings allow, and the office is open Tuesday through Thursday from 7:00am to 5:00pm and Friday from 7:00am to 12:00pm, closed Monday and weekends. The practice is independently owned and operated by a licensed dentist under the Aspen Dental brand.
Meet the Doctors
The Kennewick office's dentist listing names Dr. Adam Mileski, DDS/DMD, as the practice owner, along with Dr. Maira Sabeeh, DMD, and Dr. Sneha Tammineedi. Dr. Sabeeh earned her dental degree from Boston University, has been with Aspen Dental since October 2020, and has a special interest in full mouth rehabilitation with implants. She speaks English, Urdu, Punjabi and German. The site lists Dr. Tammineedi by name without additional biographical details.
