Davis Smiles Dentistry

Derek Lee · 5 out of 5 stars · 3 months ago

I just had my appointment this morning and it was a great visit! Everyone at the front desk is super friendly and the office is clean and modern. Dr. Mak is patient, thorough, and explains everything in a way that is easy to understand. Overall, I left feeling well cared for and confident in the quality of the treatment I received. I highly recommend this place to anyone looking for a dependable and friendly dental team.

Christina Saenz · 5 out of 5 stars · 7 months ago

I recently switched dental offices after feeling dissatisfied with my previous provider due to a lack of friendliness and overall experience. Today, I had an emergency appointment scheduled for 7:40 a.m., and I truly appreciated that the office was running right on time. The assistant who works alongside Dr. Neal was exceptional. When I mentioned that I had recently completed X-rays at another office, she took the initiative to see if they could access those images before taking new ones, which I greatly appreciated. Once I was brought back, Dr. Neal examined my tooth and completed the repair efficiently and professionally. I explained that it typically takes longer for me to get numb, and he was understanding and accommodating without hesitation. His care and attention made the entire experience comfortable and reassuring. It has been a long time since I’ve had a dentist I truly trust, and I am grateful to have found that here. Highly recommend.

Michael Schwartz · 5 out of 5 stars · 7 months ago

I have been going to Davis Smiles to see Dr. Mak for several years now. I have never had a bad experience. I have several crowns, root canals, and fillings done here and I can honestly say that I am very happy with all of the work they've done on my teeth. I've never had an unpleasant experience with any of the staff and it's the most relaxed dental experience. Rosie at the front has been of great help and been very flexible when I've needed needed to reschedule. I haven't lived in Davis in many years but I still make the drive over as they are the best dentist office I've been to the whole region.

Brandon Pardi · 1 out of 5 stars · 4 months ago

My doctor was great. He liked making jokes but was still professional and informative. However, I was told I need a root canal, and that there was a chance it would be marked as "incomplete" for various logical reasons. I was told by MULTIPLE PEOPLE that if it ends up being marked as an incomplete, I would be charged as just a regular dental visit. A different doctor attempted my root canal today, and said he would keep me updated as the procedure went on, but didn't. I had to attempt to ask how it's going between drillings and with a rubber block in my mouth about 45 minutes into the procedure, and he said he was going to have to mark it as incomplete. This itself is fine as I was warned previously, but color me shocked when they still charge me $541 afterwards anyways. If you get a procedure done here beyond a basic cleaning/xrays, GET THE QUOTES IN WRITING FIRST. Don't get scammed like I did. I will not get any further procedures done here unless I get my money back.

Liang Xue · 1 out of 5 stars · 2 months ago

I had a very frustrating experience with Davis Smiles Dentistry regarding insurance billing and communication. After my appointment in May 2026, I received an Explanation of Benefits (EOB) from Delta Dental stating that my claim had been processed as out-of-network, even though my previous visits at this office had always been processed as in-network under my Delta Dental PPO plan. The Delta Dental provider directory also listed Davis Smiles Dentistry as a participating PPO provider. I emailed the office asking them to verify whether the provider was in-network on the date of my visit and whether the claim had been submitted correctly. I also sent messages through their app. No one responded. I then called the office twice. Each time I was told someone would call me back, but no one ever did. After finally reaching someone, I was instructed to send the insurance reimbursement check that Delta Dental had sent directly to me. I was assured that once they received the check, there would be no additional charges. Unfortunately, that wasn't true. I was later billed for additional charges anyway. What disappointed me most was the lack of communication. The office never informed me that they were no longer participating with my insurance network, and they repeatedly failed to respond to emails, app messages, and promised callbacks. If I had known they were out of network, I could have made a different decision before receiving treatment. I understand that insurance situations can change, but patients deserve clear communication, accurate billing, and timely responses. Based on my experience, I cannot recommend this office.