Family First Dental - Yelm Reviews
4.9 out of 5 stars based on 1,321 reviews on Google.
Kirk Ruehl · 3 out of 5 stars · 3 months ago
Tracy was great. However, uncharacteristic to previous visits with another FFD provider, (this was a make-up) on Monday, I was given floride tx and charged accordingly. Why the change from my conventional cleaning with Lori? It happened so fast I didn't think to decline it. I would have. Also, I don't remember experiencing a CA screening of the type described by my wife who herself is a dental hygenist. This was another charge. I suspect that these 2 are systemic billing protocols which come as a surprise I don't appreciate. It results in cognitive dissonace about the appointment which is unfortunate. That said, Tracy did good work and I appreciate the senior discount. I'm also better informed for my next visit and will be more circumspect. I hope this helps you evaluate processes. Thanks
GV · 5 out of 5 stars · a year ago
If youre not a patient of Family First Dental, question is why not??
The staff, upon greeting you as you walk in, to the financial advisor Lisa who understands procedures, costs, requirements along with front desk staff are knowledgeable with all procedures likewise. Our Dentist, Raquel Kafentzis, DDS, was so caring, thorough, walked me and my son through the whole process, made sure he was comfortable with the sensitivity of every procedure he had done. They do not rush to get done, they all take their time with their patients and do not rush. I've been going to Family First Dental with Dr. Olsen since I was 8yrs old and now my family goes to them. Highly recommend Family First Dental.
Gary Gilmore · 5 out of 5 stars · 7 months ago
I had a filling that fell out the week of Christmas and didn't take care of it for a couple of months (no pain). As always theTeam at Family First was able to accommodate an early appointment and had me in, out, and on my way to the office in less than an hour. They're professional and thorough, with a friendly bedside manner. They will bury you with text reminders of your appointment, which I think is amusing and adorable. I tease them about it, but as an absent-minded professor type, it's really helpful to me.
Kenneth Bull · 5 out of 5 stars · 6 months ago
My 6 month cleaning was completed in a friendly and professional manner. They were on time and as usual completed a thorough cleaning and exam of my teeth. I would highly recommend this office for any dental issues.
Axel · 4 out of 5 stars · 7 months ago
Came in twice for dental cleaning. Dentist and assistant treated great. Professional. Everything was quick and easy! Only improvement could be in the check out lady behind the counter, both times I came in she didn’t seem happy at all and didn’t even crack a smile. It’s ok , maybe shes going thru something or just doesn’t like her job 🤷♂️
Reviews provided by Google.
About Family First Dental - Yelm
Family First Dental - Yelm offers dental implant solutions as part of a broader range of dental services, including single tooth implants, multiple implants, implant-supported dentures, and full-mouth implant options such as All-on-4 and full-arch treatment. The practice is part of the Family First Dental group, which operates several offices in the Kennewick, Richland, and Yelm area, each providing general dentistry, implants, Invisalign, cosmetic dentistry, and pediatric dentistry under one roof.
For patients considering dental implants, the practice emphasizes building healthy oral health as a foundation for successful treatment, noting that strong gums and consistent hygiene habits support implant outcomes before and after placement. Family First Dental has served local families since 1994, with a focus on relationships, consistency, and clear communication so patients can feel informed about their options at every step, from an initial implant consultation through ongoing care.
Meet the Doctors
Patients visiting the Yelm Street office in Kennewick can be seen by Dr. Raquel Kafentzis, Dr. Nate Watkins, Dr. Bradley Almond, and Dr. Michael Pratt. The website notes that Dr. Watkins has a particular interest in oral surgery and implant dentistry, including work as a key opinion leader for an implant company, while Dr. Pratt has received training in complex implant placement. Dr. Kafentzis and Dr. Almond are described as taking time to explain treatment in plain language and tailoring care to each patient.
Together, this team provides general, restorative, and implant-related dental care at the Kennewick location. Patients considering dental implants can expect the dentists to review their oral health and explain treatment options before any procedure is recommended.
