Geneva Dental & Denture Implant Center

Teresa Frameli · 5 out of 5 stars · 2 months ago

I have known Alex for close to 10 years and he did my first set of dentures back then. When I decided to upgrade my set, (still good)I contacted him as he did a Fantastic job on my first set. This time I decided to go with Custom dentures. The price was in my range and of course Alex was so professional and dedicated to get the look I wanted. I would recommend ALWAYS!

Arlene Hanna · 5 out of 5 stars · 7 months ago

My experience….a perfect 10. With a lab right in the office Alex Riabkov CPD, works directly with patients for the best appliance and fitting results. Much better than a dental office sending impressions and dentures out to offsite labs where denturists never see the inside of your mouth or get your feedback on fit issues. Alex does excellent work and will be sure your appliance fits properly. As a courtesy, he even made an adjustment to an old partial and stopped the constant pain I have had since it was new 7 yrs. ago. At Geneva Dental Center I received great work, convenience, pleasant staff and better than average pricing.

itsjustfcknlife · 1 out of 5 stars · 3 months ago

Absolute nightmare dealing with the front office. We had a 2:30 appointment and weren't seen until approximately 45 minutes later. While the delay was frustrating, we remained patient and did not complain. Once we finally met with the denturist, the experience improved significantly. He was knowledgeable, took the time to explain the various treatment options available, and answered our questions thoroughly. We actually spent more time with him than expected because he was doing such a good job explaining everything. Unfortunately, when we finished, the office manager returned and proceeded to criticize us for taking too much time. That attitude continued when I approached the front counter. I found it completely inappropriate to be reprimanded for the length of an appointment when we were not the cause of the delay and had already waited 45 minutes past our scheduled time. Customer service and professionalism matter, especially in a dental office where patients are often in pain, anxious, or dealing with difficult health situations. The last thing a patient should experience is being lectured by a staff member for circumstances beyond their control. The denturist earned our confidence, but the front-office experience destroyed it. One employee's attitude single-handedly turned what could have been a significant treatment case into a lost customer. Patients deserve respect, courtesy, and appreciation—not blame.

Dawn Meinhardt · 5 out of 5 stars · 8 months ago

We had such a great experience with Alex! My daughter needed a last-minute impression on a Friday night to replace her retainer (the one her orthodontist made had broken, and it holds her two missing incisors). Alex got her in right away and had a brand-new retainer ready for pickup the very next day. The new retainer is far more comfortable and doesn’t have any wire, which she absolutely loves. He even repaired her broken retainer as a backup, which we really appreciated. The office was clean, and the staff was friendly, helpful, and welcoming. We’re so grateful for the quick turnaround and excellent care. Highly recommend!

Tammy Coker · 5 out of 5 stars · 5 months ago

They're awesome! I called them to see about repairing my denture and I got an appointment for the next day. My denture was repaired (it broke in half) flawlessly the same day. It fits better than brand new one. They're very nice and efficient . I will recommend them to everyone I know. Thanks for everything, I'm soooooo happy with the outcome.