Hometown Family Dentistry Reviews
4.8 out of 5 stars based on 297 reviews on Google.
C S · 1 out of 5 stars · 6 months ago
Called to schedule an appointment for a chipped tooth. I was told 4pm and they could look at it.
I asked about getting the work done at the same time if we scheduled a different time. The receptionist told me if I came innat 8am they would have time to do so.
Day of: they did an XRay and charged me $138 to say yup its chipped just like you told us, but you will have to reschedule because they booked other people when they knew what was to be done.
When I calmly explained what they told me when booking me the staff was very rude, kept interrupting me and didn't want to let me speak. Very rude and unprofessional.
I took the day off of work and was told if we did the morning appointment this quick resin composite could be done at the time I booked.
Shyanne Soultaire · 2 out of 5 stars · 6 months ago
Tell me why I had to listen to the nurse getting an attitude with someone just because the patient was upset that he was not getting the treatment he was there for? He didn't raise his voice or anything. And she got extremely rude with him. I'm very disappointed because I was there to ask for work myself if things went well for him. If you over booked then just say that. Don't blame your boss like they were the one to schedule things. That makes the dentist you work for look terrible just because you don't want to take responsibility. Lost two customers because they wanted to be unprofessional.
Olivia Wells · 5 out of 5 stars · 8 months ago
I was told by another dentist that I needed a root canal. Hometown agreed to do a second opinion and I was able to get a filling done with minimal discomfort. The front desk woman was always kind and made me feel so welcome. Everyone was wonderful.
Heather Vaughn · 5 out of 5 stars · 6 months ago
We decided to get a second opinion from Hometown Family Dentistry after another dentist, office in town gave me an uneasy feeling. They have always been on time, kind, respectful, and very informative. I’m so glad we made the switch!
Adolphus · 5 out of 5 stars · 8 months ago
They are very good and accepts my insurance they do a good job had a tooth extraction and they took care of me
Reviews provided by Google.
About Hometown Family Dentistry
Hometown Family Dentistry is a general and family dental practice at 838 West James Lee Boulevard in Crestview, Florida. The practice describes its mission as helping patients feel more comfortable and confident in their smiles through comprehensive, restorative, and cosmetic dentistry, with an emphasis on transparent information about treatment options and costs so patients can guide their own care. Services listed on the practice's website include professional cleanings, fillings, sealants, tooth extractions, root canal treatment, gum disease therapy, oral cancer screenings, removable dentures, crowns and bridges, Invisalign clear aligners, and teeth whitening. The office welcomes kids, teens, and adults.
For patients missing teeth, Hometown Family Dentistry offers dental implants as a permanent replacement option, along with surgical care such as extractions and oral surgery. Dr. Thomas Rowell learned implant placement during his time working under his uncles' mentorship before taking over the Crestview practice in 2021. The practice accepts CareCredit and Cherry financing to help patients manage treatment costs with payment plans. Office hours include early openings on Tuesdays and Thursdays, and Friday visits are available by appointment.
