North Florida Oral & Facial Surgery Reviews
4.9 out of 5 stars based on 505 reviews on Google.
Heather Mooney · 1 out of 5 stars · 2 months ago
My wisdom teeth removal itself was successful and the healing process was easy. But it was a very scary, horrible, and traumatizing experience. (And of course, very expensive.) The women staff tried their best at comforting and were the kindest part of the experience. Compared to the other reviews, I sadly had a very unempathetic and terrifying time with Dr. Farrell while getting my IV in and putting me under. He seemed annoyed and uncaring at my exteme fear & anxiety. His first two failed IV attempts were extremely painful, which caused me to start having an anxiety attack, and which he then told the nurses to "hold her down because shes going to freak out" before trying the IV again... which hearing that freaked me out more! Luckily I don't remember the rest of the procedure. It's been 9 months post op and I still hate thinking about how scary and uncaring it felt. Please give your patients more empathy and patience. The experience has made me never want to see a healthcare professional again. I do not recommended Dr. Farrell to anyone with extreme anxiety.
Kimberly Board · 5 out of 5 stars · a month ago
The entire staff is amazing from the front desk all the way to his surgical team AND Doc is GREAT. He has a wonderful bed side manner, truly compassionate, and caring through the entire process! I’ve had multiple procedures there as well as my daughter having her wisdom teeth out! Plus I always enjoy checking out which boots he’s wearing on the day of my appointment.
Jenifer Michel · 5 out of 5 stars · 2 months ago
Dr. Farrell is an outstanding oral surgeon who truly cares about his patients. He took the time to thoroughly review my medical history and discuss my health conditions before my procedure, which made me feel confident that my care was being approached thoughtfully and safely.
The procedure itself went incredibly well—I didn't feel a thing. Dr. Farrell was calm, compassionate, and highly skilled, taking the time to explain everything and answer my questions. His professionalism and genuine concern for my comfort made the entire experience far less stressful than I expected.
If you need an oral surgeon who is knowledgeable, meticulous, and truly puts patients first, I highly recommend Dr. Farrell. I am very grateful for the excellent care I received.
Linda Ackley · 5 out of 5 stars · a month ago
Dr Farrell was great!! He put me at ease and procedure will be Thursday.
Extraction completed!! The staff and Dr Farrell were amazing. I never felt a thing and the healing process was fine. I followed the directions from the doctor and I feel great. I highly recommend North Florida Oral & Facial Surgery, Dr Farrell was superb!!
David Gueterman · 5 out of 5 stars · 4 months ago
The office staff is incredible. Every time I had a question about my procedures, they promptly and efficiently handled it. The medical staff has the same pleasant helpful demeanor each time I visit. Dr Farrell was outstanding. He was informative through each step of my. procedures, always asking how I was doing and explaining what he was doing for me.. As kind and as proficient as he and his staff were, hopefully I will not have a need to return, but if I ever need an oral surgeon, they will be my first choice!
Reviews provided by Google.
About North Florida Oral & Facial Surgery
North Florida Oral & Facial Surgery's Southpoint office, located on Southpoint Drive East in the Southside area of Jacksonville, is a full scope oral and maxillofacial surgery practice offering dental implant treatment, including All on 4 and full arch options for patients who need to replace some or all of their teeth. The practice also provides wisdom tooth removal, bone grafting, tooth extractions, and treatment for facial pain, facial injuries, and jaw problems. Patients considering implants can expect a surgical team experienced in complex tooth removal and bone rebuilding procedures designed to prepare the jaw for a stable, long lasting implant.
The Southpoint location is led by Dr. Thomas R. Farrell IV, a board certified oral and maxillofacial surgeon who focuses on complex tooth extractions and bone grafting, dental implant surgery, and treatment of benign head and neck conditions and facial trauma. The office is equipped to provide intravenous sedation and outpatient general anesthesia on site, with staff trained to monitor patients throughout their procedure and recovery. For patients in Jacksonville researching dental implants, this location offers the option to have surgical planning, tooth removal, and implant placement handled by the same experienced surgical team.
Meet the Doctors
Dr. Thomas R. Farrell IV, D.D.S., is the oral and maxillofacial surgeon based at the Southpoint office. He is board certified and specializes in complex dentoalveolar surgery including dental extractions and bone grafting, dental implantology, benign head and neck pathology, and maxillofacial trauma surgery. He earned his Bachelor of Science degree from San Diego State University and his Doctorate of Dental Surgery from the University of Maryland in Baltimore.
