Periodontics & Implant Center of Mckinney, Drs. Chang & Tatum

Chris Putnam · 5 out of 5 stars · 4 months ago

My daughter recently had a tooth extraction procedure with Dr. Chang, and it was an overall great experience! The staff was friendly and professional from the moment we arrived. They guided us through every step of the process, and I walked away impressed with how efficiently the office is run. As far as the procedure itself, Dr. Chang did an excellent job. My daughter experienced minimal discomfort during her recovery the following week, with is a testament to his skill and expertise. Dr. Chang's bedside manner was also exceptional as he noticed my daughter was nervous going into the extraction and he was able to put her at ease prior to the procedure. I would highly recommend trusting Dr. Chang and his office with your dental needs.

Mary Kahama · 5 out of 5 stars · 11 months ago

I always have an outstanding experience at the Periodontics & Implant Center of McKinney. The staff makes me feel comfortable and cared for. The front desk team is friendly and efficient. Dr. Tatum is truly exceptional, highly skilled, gentle, and incredibly knowledgeable. She took the time to explain every step of my procedure, making sure I fully understood what to expect. The precision and attention to detail during my implant surgery were impressive, and my recovery was smooth and pain free. I couldn’t be happier with my results. I would highly recommend the Periodontics & Implant of McKinney to anyone in need of periodontal care or implants. They truly set the standard for professional, compassion, and excellence.

Susan Haugland · 2 out of 5 stars · 3 months ago

I drove all the way from Oklahoma to see Dr. Tatum for a peridontic consultation. She was able to work me in and accommodate me that day, since they had a cancelation and I had gotten my date of appointment mixed up. I really appreciated that, it was nice to see that they were willing to work with me as far as that part of the experience goes. However, after having several pictures and x-rays done, she comes in and introduces herself. That was all well and fine. Then does her thing, by taking a look at my teeth and gums. (Now mind you, my dentist referred me to Dr. Chang, NOT Dr. Tatum and I chose to see her because morning appointments work better for my schedule than afternoon and it was made clear that surgeries are MORE important than new potential patient appointment. I stressed that I would rather see who I was referred to, but was made to feel like I would not be able to and they would not work with me, so I agreed to see Dr. Tatum instead. That was my mistake, I should have pushed harder for Dr. Chang instead.) Anyway, after taking a look at my teeth and gums, she sits me up and proceeds to talk with me about what she saw. Fair enough. She said that she thought I needed to see an oral pathologist to get a biopsy on my gums, due to a couple of white spots on them and that she would send over a referral for it. She kept throwing out words like autoimmune disease and cancer, basically just scaring the fool out of me, after I had already explained that my anxiety was already pretty high. Now, I am not a fool. However, I don't particularly believe that it is cancer either. Could there be a possibility, yes, I am not denying that. But do I believe it is or do I believe I should spend all that money out of pocket to see before we can move forward with a treatment plan? No, I don't. Then she said that I needed a deep cleaning and that she wants me to see the oral pathologist before that happens because things can change. It all started feeling as if I didn't spend all that money to their buddy referral, that I wouldn't get the services that I needed and I had wasted my time with them or her in particular. Now mind you, I was paying out of pocket for these services up front because I was using my insurance for two teeth extractions and an implant with another oral surgeon closer to me and with amazing bed side manners and calming atmosphere. So, needless to say, I wasn't very happy when I left. I made it a point to ask her if I didn't see oral pathologist, was she telling me that she wouldn't be willing to do the deep cleaning that I needed? She wouldn't answer yes or no, she just insisted that I see them before it was done. Then she accused me of yelling at her. I wasn't yelling, my anxiety level was high as I am Asperger's and I fall asleep high functioning on the spectrum, so my voice was a little louder than normal. So, she went all kids gloves with me and saying we just had a misunderstanding. Misunderstanding my hind leg. She is basically saying I won't get this service, if I don't do what she says, without actually saying the words. Needless to say, I will be getting a second opinion when the time comes.

Daniela · 5 out of 5 stars · 5 months ago

Dr. Tatum and her assistant Kaelan were absolutely incredible! From the moment I walked in, their bedside manner made me feel comfortable, heard, and genuinely cared for. Dr. Tatum is one of the most thorough providers I’ve ever seen. She takes her time explaining everything in detail and visually walks you through what she’s seeing so you fully understand your treatment plan and options instead of feeling rushed or confused. It can honestly feel difficult to know who to trust in the dental industry sometimes, but after meeting with Dr. Tatum, I felt completely confident in her expertise and recommendations. She is knowledgeable, transparent, and incredibly kind. Kaelan was equally amazing and made the entire experience feel welcoming and stress-free! If you’re searching for a periodontist, stop searching. Dr. Tatum is the one. I cannot recommend her and her team enough!

Susan Caver · 5 out of 5 stars · 3 months ago

We had a wonderful experience, our daughter had dental implants and we felt like we were informed and prepared for each step of the process. The dentists and staff were welcoming and took time to make sure all our questions were answered. We highly recommend!