Premier Dental Group Hi

Lyndee Hoyer · 4 out of 5 stars · 6 months ago

I thought my dentist was very friendly and had great recommendations. She made me feel comfortable and worked towards making the best decision about my dental plan. The staff were polite and professional. Plus, the price for my bridge was significantly cheaper than what I was quoted compared to another dental office.

B.J Walls · 1 out of 5 stars · a year ago

I had a toothache my appointment was scheduled as emergency but woke up with a fever so to protect them I called and let them Know I was running a low grade fever.and wanted to reschedule and was told I have to find another dentist they won’t even take me after the fever goes away away. I should’ve have just shown up sick. Instead of trying not to get them sick. Now I have a toothache and need to try and find a dentist that will take me. I was a patient in their office from another doctor that left. And they was helping me out in checking on my toothache because I couldn’t find any other dentist. But now for me trying to not get them sick I can no longer go there. Wow just for thinking and protecting them from not getting sick..

Kary Lau · 2 out of 5 stars · a year ago

This dental office is in need of equipment updates (ie: equipment used is extremely outdated and the facility itself needs TLC). The paint on the walls are peeling the equipment itself is old and fading. The Dr. that assessed me and cleaned my teeth seemed qualified however one item suggested was an extraction of a wisdom tooth. The receptionist/assistant gave me one estimate with Dr.Germano to do the extraction at one price then consulted with her and apparently she was not going to do the extraction and handed it to another dentist at a higher cost. I have never been to a dental office so old and decrepit.

Kieba Blacklidge · 1 out of 5 stars · 2 years ago

The office itself is old/outdated and nothing state of the art. Did not feel welcoming nor friendly or like anyone really cared. Worst dental experience of my life having a simple extraction. The "oral surgeon" said my tooth was infected but she was going to take it anyway.....no antibiotics even though I have a heart condition, could not numb me even though I had a "Hot tooth" so excruciating pain then tooth broke so had to dig the rest out and get stitches....again like I was being tortured. I asked for pain meds and was told to just take 3 ibuprofen and 3 tylenol every 6-8 hrs I called in the next day concerned and asking for pain meds and antibiotic yet no response at all from the oral surgeon. I would not go to this place at all had it not been for a specific dentist I followed there but now she is gone. Think twice before going to this clinic unless you really like a particular dentist here.

News Boy · 1 out of 5 stars · 3 years ago

Not a friendly person answering phones today. I understand how the person can start to think they are a dentist and delve out rigid adherence to policies and procedures and not think outside of the box for something as simple as responding to a request for a simple X-ray. One they can make $60 in ten minutes or less, but she hasn’t seen that done before so in her mind it isn’t a possible option. You would think the first person from this office that you speak to would have great listening skills and troubleshooting capabilities, but not here.