Sugar Land Periodontics & Implant Dentistry Reviews
4.7 out of 5 stars based on 403 reviews on Google.
Yanbing Lu · 2 out of 5 stars · 7 months ago
I had an incredibly frustrating experience with this clinic’s administration. I requested my clinical notes for a specialist consultation I had already scheduled. Despite both the dentist and front desk said I would receive them on the day of my request or tomorrow morning, they failed to deliver.
The next day, after waiting until noon with no updates, I called to check the status. I specifically asked if I could have them by 2 PM to ensure I was ready for my next appointment, and asked the receptionist, "How long will it take?" The receptionist misled me, saying "It's sent to the doctor for review; you'll get it once it’s approved," giving me the false hope that it would be ready any moment instead of being honest about the situation.
When I still hadn’t received anything by 2 PM, I went to the clinic in person. To my shock, the receptionist then told me the doctor wasn’t even in today, so they couldn't give it to me. Why didn't they tell me this on the phone? Why wasn't I told earlier that I might have to wait three days? When I confronted the receptionist about why she didn't disclose the doctor's absence earlier, she spoke to me with an attitude, claiming she "never made any promises."This level of irresponsibility and blatant lack of respect for a patient’s time is unacceptable.
Instead of apologizing for the miscommunication and the wasted time, two staff members simply told me to "be quiet" when I got upset. They then proceeded to ignore me and started chatting among themselves.
The most ridiculous part? After a dental assistant finally stepped in to help and contacted the doctor, I received the notes immediately. It turns out they could have contacted the doctor all along, but chose not to until I was forced to make a scene.
R. C. Ward · 5 out of 5 stars · 6 months ago
My recent visit to Sugar Land Periodontics & Implant Dentistry was a pleasant experience. Dr. Mathur and the staff are kind, thoughtful and very professional. The online check-in process makes the visit more efficient as personal details are collected before hand. Crystal, the dental hygienist is thorough and always provides constructive feedback. Highly recommended.
roderick jones · 2 out of 5 stars · 4 months ago
They are very professional, the places awesome the main doctor really knows what she’s talking about but it’s not affordable. That’s why they get a thumbs down from me. They are not affordable at all. But it’s an excellent place to go if you have the budget
Mildred Poret · 5 out of 5 stars · 5 months ago
The staff was so accommodating and professional. They went above the call of duty to make sure I had the information needed. I highly recommend this practice.
Kimberly Hightower · 5 out of 5 stars · a year ago
Review for Dr. Hiru Mathur and Team
From the moment I scheduled my appointment to the time I walked out of the office, my experience with Dr. Hiru Mathur and her staff was absolutely exceptional. The kindness, patience, and professionalism of the entire team are truly unmatched.
The scheduling process was seamless, and upon arrival, I was warmly greeted, instantly easing any nerves I had. The staff went above and beyond to ensure I felt comfortable and informed throughout my visit. Dr. Mathur herself is not only highly skilled but also incredibly compassionate, taking the time to explain everything thoroughly and making sure I felt at ease.
If you’re nervous about dental treatment, this is the place to be. The team makes you feel right at home, and I genuinely look forward to working with this office for all my future dental care needs. Highly recommend!
Reviews provided by Google.
About Sugar Land Periodontics & Implant Dentistry
Sugar Land Periodontics & Implant Dentistry is a periodontal and dental implant practice located at 50 Sugar Creek Center Boulevard, Suite 100, in Sugar Land, Texas. The practice is led by board-certified periodontist Dr. Hiru Mathur and describes its mission as saving smiles and enhancing lives through gum disease treatment and dental implants. It welcomes patients from Sugar Land and nearby communities including Missouri City, Stafford, Richmond, Rosenberg, Pecan Grove, Rosharon, Arcola, Fresno and Pearland.
For patients with missing teeth, the practice offers dental implants, All-on-X full-arch dental implants, implant supported dentures, snap-on dentures and LOCATOR Fixed treatment, along with same-day extractions and advanced 3D imaging for planning. Its periodontal services include gum disease treatment, scaling and root planing, laser periodontal therapy, gum grafting and gum recession treatment using the Chao Pinhole Surgical Technique, crown lengthening, periodontal microsurgery, and treatment for peri-implantitis (infection around an implant). Sedation dentistry options are available for comfort during periodontal and implant procedures. Office hours run Monday through Friday, and the practice's website notes that it is now located at its Sugar Creek Center Boulevard office.
Meet the Doctors
The practice is led by Dr. Hiru Mathur, a board-certified periodontist who has been practicing since 1999 and specializes in periodontal and implant surgery. She serves as an Assistant Clinical Professor at the University of Texas Houston School of Dentistry and is a member of the American Academy of Periodontology and the International Congress of Oral Implantologists. She is fluent in five languages, including Hindi and Spanish, and has written a book on the connection between oral health and overall health. The practice's clinical team also includes Dr. Sridhar Eswaran, a board-certified periodontist practicing since 2009 who serves as Assistant Program Director of the periodontics residency program at the University of Texas School of Dentistry at Houston; Dr. Nava Nowamooz, a periodontist who earned her Doctor of Dental Medicine degree from A.T. Still University's Arizona School of Dentistry and Oral Health and her Master of Science and Certificate in Periodontics from Marquette University School of Dentistry; and Dr. Giao Le, a periodontist who earned his Doctor of Dental Surgery degree from the University of Texas Dental Branch in 2011 and completed his periodontics residency at The University of Texas Health Science Center at Houston School of Dentistry in 2015. The practice's website also lists Dr. Julie Tan as a member of its team.
