Warren & Law Dental

Janet Mechem · 5 out of 5 stars · 2 months ago

Once again, I'm so impressed with your friendly environment....a nice greeting when I walk in the door, an excellent cleaning by Becky, a good exam from Michael & Gwen did a great job flossing & giving me a fluoride treatment! Then Jeneva, always nice in billing. Walter & I both feel lucky to go to you all for our dental work....THANKS!

Clark Madrosen · 5 out of 5 stars · 2 months ago

Very good service. Staff greets you as you walk in and leave with a nice smile. Dr Law filled a cavity under a crown. He was a little rough but he explained what to expect. All went well and pain free appt. Check out ladies where you pay very kind patient and friendly. Nice gesture.

Theodore Pope · 1 out of 5 stars · 2 months ago

Besides a very condescending dental assistant that talked to me like I was a two year old, the real problem was what happened with my wife. We were just going to write the huge problem off, from 4 months ago, until they just contacted us trying to get paid for a bill, so I thought I would post. My wife went in for, what they said, was a needed root canal. In that consultation, they said they checked our insurance, told us what insurance was going to cover, then collected from us the balance that insurance would not cover. She was in more pain after the root canal, with nerve issues and others that you should not have if the root canal was successful. She went back in twice with all the pain and problems only to be told it was all fine and it was just her sensitivity. She finally went to a specialist and he looked at it, stated that the root canal should have never been done to begin with, but the big problem was that her dentist had botched the root canal, over drilled and filled and pierced the root and the rods extended into jaw. That was what was causing all the extra pain she was having. The only solution at that point was to have another specialist pull the tooth. To add insult to all of this, we were just contacted by them about the insurance portion of the bill, which they say was denied. But she then tried to tell me that we were told insurance would not cover it at the time of service. Complete dishonesty with this. I don’t know if this accounts receivable woman was trying to cover for her own mistakes, but it is ludicrous that, supposedly, in the same visit, we were both told that insurance would not cover it, AND, that insurance would cover it and we were charged for the portion that insurance was not going to cover. Regardless, this whole thing has been real botched mess and now they are trying to collect more money for it. Additionally we sought out this practice because we were told that Nicole Moberly was specifically trained in assisting individuals that have various issues in seeing a dentist. My wife has many health issues that cause greater concern and care. Nicole was told all of this and then when push comes to shove, she tells my wife it is all in her head and she just needs to deal with it and let her do her job. Also in relation to this, you can see many reviews here that speak to this same issue and take great Umbridge with the fact that the office has a sign in the lobby that states, ""WE CATER TO COWARDS"" what a terrible thing to say to people with real issues.......and yet, they have never taken that sign down. That shows you what they really think and feel. Shame on you. Look at their response.............they want to try to imply that their root canal was WELL PERFORMED. What a terrible lie to spread. When both roots were ruptured and have metal protruding from them, that is the antithesis of a proper root canal, wow, what dishonesty on top of everything else.......and we still kept the tooth for proof, so their dishonesty is very easy to prove.

Deborah Noppen · 5 out of 5 stars · a month ago

Everything about today’s appointment went well. I got called to the back office on time. Dani introduced herself and took x-rays without hurting my ridiculous Tori. Marie was not only gentle with all the steps of cleaning but very thorough and also explained what she was noticing but also what I can improve on. Thanks. Dr. Law was away today so I met Dr. Moberly. She was kind and explained things well. Great visit. See ya next time Dr. Law

Angelica Salas · 5 out of 5 stars · 4 months ago

Excellent experience. The staff is very attentive, professional, and kind. I went in for a dental cleaning and they listened carefully to all my concerns. I felt very well taken care of. Highly recommended!”