Warwick Family Dental Group

Ally Giansanti · 5 out of 5 stars · 3 months ago

I was in yesterday for a cleaning and I didn't get the hygienist's name (she had a blonde bun) but she was fantastic. She was kind, friendly, thorough and gave me great tips on new products to try. She addressed all of my concerns and went out of her way to make sure I had a good experience. I've also seen other hygienists here and have consistently had positive experiences.

Marianne Gormly · 1 out of 5 stars · 3 months ago

Very dissatisfied with this practice. My husband had a very painful toothache to which they did evaluate him in a timely manner. It was determined that the tooth would be extracted. Unfortunately the date for this was seven weeks away but they put him on a waiting list. Thankfully the pain subsided after three weeks . The day of his appointment , he was presented with the insurance and copayment papers . He took out his HSA card to pay the copayment and he was told to wait because they were going to reevaluate the papers again. Suddenly the payment was higher. He had the tooth extracted and was told the bleeding should stop within an hour. My husband is on blood thinners and it would not stop bleeding bright red blood. We called the office about five hours later to see what could be done. The answering took the message and we never heard back. The following day was a holiday and then it was the weekend. He got a voicemail on the Monday saying they received this message and wanted to know if he wanted to be seen on Tuesday. When I called the office and asked why they didn’t get back to us on Thursday she said they were closed and there’s nothing they could do. It’s been four days and no one bothered to get back to us. At the bottom of his paper he received that day it says to call and they will be happy to help but I guess that providing its during office hours.Thank goodness we were able to stop the bleeding ourselves after eight hours.

S.A.M · 5 out of 5 stars · a month ago

My dentists office became part of Warwick Family Dental a few years back and his original crew of dental hygienists were a pretty tough act to follow. I have had 2 different hygienists so far at WFD and they have both been excellent. My teeth feel so clean when I leave there. I also had an issue with a few ill fitting veneers and Dr. Shehadeh was patient and took the time to listen to my concerns. They were finally redone and they look and feel great!

M G · 1 out of 5 stars · 2 months ago

I have to update this review. Because I was so easily deceived my first appt. I recently had a very frustrating experience with this dental office. My first appointment was for a crown, but they couldn’t complete it and told me I needed a root canal first. I went ahead and got the root canal done and called to schedule the crown. Shortly after, I found out the dentist had quit. I was rescheduled two months out, leaving me with temporary, poor-quality fillings from the root canal. Two days before the new appointment, I was called again—another dentist change, and my appointment had to be canceled and rescheduled yet again. I had already paid upfront for this crown procedure, and yet the entire process has been a nightmare. I do not recommend this office. They are highly unorganized, with constant dentist turnover and serious administrative issues that leave patients in limbo.

Helen Badessa · 5 out of 5 stars · a month ago

I love Warwick Family Dental! The staff are all so nice and accommodating. They always take the time to make you feel as comfortable vas possible and explain every procedure beforehand. And the hygienists are all very gentle which makes it an even better experience!. I e already have recommended them to several of my friends.☺️